At some time in my career, I learned that the standard for customer service should be to “surprise and delight” the customer. That means you must find out what the customer expects and then give the customer more than he or she expects. The following 9 steps can be used to exceed the customer’s expectations. […]

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To be perfectly frank, without SEO, you will not create the essential building blocks to enable the search engines to find and check out your site and the number of potential clients or customers who will never find your site, could be catastrophic for your online business. If the search engines cannot find and index […]

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Think about it. You seek them out to provide some knowledge, skill or experience your company doesn’t have. And, in the process of providing that help, they learn more about your business than even some on your management team know. Then, in return for you laying your corporate soul bare – sharing information about processes, […]

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Philadelphia was founded by William Penn and has the distinction of being the largest city in Pennsylvania. It is a business-friendly city, thriving and vibrant. It will be a great idea to start a matrimonial service business in Philadelphia, where people who have problems finding a partner can date several appropriate candidates, which could perhaps […]

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Flash web pages might look cool but they are an ineffective way to use your website. For most start ups we find they waste a ton of time and money putting together a mega website. Computer consultants design flash web pages because they can and because they think their site needs to be like Yahoo […]

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PLEASE NOTE: This article only applies to traffic citations received in North Carolina. This article is designed for general information only. The information presented in this article should not be construed to be formal legal advice nor the formation of an attorney/client relationship. Traffic laws are frequently violated by many people, but there are consequences […]

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When you are just starting out in the IT consulting business, you need a website. Potential clients will know whether you are full time and in the IT consulting business for the long haul or just trying it on for size by the quality of your website. Simplicity Is Key You should keep your website […]

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DAO (Digital Asset Optimization); with the acronym DAO floating around everywhere these days it might lead you to wonder; is DAO replacing search engine optimization? The answer is no, in fact DAO can best be described as the evolution of Search Engine Optimization (SEO), SEO isn’t dead, but it is rapidly evolving. Over the past […]

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