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In recent years we are seeing a great deal of interest in eCommerce from retailers. An increasing number of retailers are adopting eCommerce tools and getting involved in online business. The influx of large number of new players has intensified the battle for customer’s time and pocket book. Gone are the days when you could build a good site and expect a number of visitors to rush in. Today, websites are using every possible promotional method available to attract visitors. As a result, web promotion has become a complex and expensive part of company’s overall online marketing strategy.
However, getting a visitor to your site is just half of the job, even if the visitor is from your targeted segment of the market! One of the primary issues that you have to deal with as an owner of an eCommerce site is to convert a visitor to a real customer. You have to take a number of measures in order to increase this odd. Unfortunately, a huge number of prospective customers leave a site after even placing items in the shopping cart. Most of the site owners grossly underestimate the number of abandoning customers. When asked, none of the respondent site owners gave a figure for visitors from this category more than 30 percent. But, the reality is quite different! According to various studies, the abandonment rate can be a staggering 67 percent for an average eCommerce site! So, what do you have to do to reduce this number and increase your sales?
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